1. Introduction

HPS Medical Tourism (“HPS”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you interact with our services.

2. Information We Collect

  • Personal Identification Information: Name, date of birth, passport details, contact information.
  • Medical Information: Health records, treatment history, and other relevant medical data.
  • Travel Details: Flight information, accommodation preferences, and itinerary specifics.
  • Financial Information: Payment details for billing purposes.
  • Technical Data: IP address, browser type, device information, and website usage statistics.

3. How We Use Your Information

  • Facilitate medical consultations and treatments.
  • Coordinate travel and accommodation arrangements.
  • Process payments and manage billing.
  • Enhance our website and services through analytics.
  • Communicate with you regarding appointments, services, and updates.

4. Legal Basis for Processing

  • Consent: When you have given clear permission for us to process your data.
  • Contractual Necessity: To fulfill obligations under a contract with you.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: For purposes such as improving our services, provided these interests are not overridden by your rights.

5. Data Sharing and Disclosure

We may share your information with:

  • Healthcare Providers: Hospitals, clinics, and medical professionals involved in your care.
  • Travel Partners: Airlines, hotels, and transportation services for logistical arrangements.
  • Service Providers: IT support, payment processors, and analytics services.
  • Legal Authorities: When required by law or to protect our rights and safety.

All third parties are obligated to protect your data and use it only for specified purposes.

6. International Data Transfers

Given the nature of medical tourism, your data may be transferred to countries outside the UK. We ensure that appropriate safeguards are in place to protect your information during such transfers.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

Under data protection laws, you have rights including:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Erasure of your data under certain conditions.
  • Objection to processing.
  • Data portability.

To exercise these rights, please contact us at info@hpshealth.co.uk.

9. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, notified to you via email.

12. Contact Us

For questions or concerns regarding this policy:

HPS Medical Tourism
London, UK
Email: info@hpshealth.co.uk